My Greenies Fluffy mail has arrived but...

[Mum-of-Preston]

But one of my funtimes was missing the Pooh on blue, so disappointed :crying: took 7 days to receive them.

The others look great though. The funtimes aren't as soft as the anytimes but they look so adorable. I also received 3 large hemparoos but I have no idea how on earth they are going to fit into the nappy as they are sooooooo loooooong. Do they shrink after washing them?
It's typical these greenies arrived just after I had hung out my load of nappies I had just washed this am. Now I have to wash these :banghead:
I also used my new bamboo BB nappy last night. The nappy itself was soaked this am but no leaks very impressed. But the wetness sits against his skin so I think I need to invest in some liners, anyone recommendations?
Oh also The BB seemed so bulky is that good for the babies hips etc.. when walking? It's hard to get use to the bulge. Are AIO nappies slimmer? I am waiting for a bubblebums AIO, i think that's where it's coming from Preg brain I have so many things coming I can't remember what I've ordered LOL.

[Rainbowbrite]

Email them, they are great :thumbsup: Ruth & Sasha are more than willing to help you out :yes:

Oh & with the hemparoo, you fold it opposite to the stitching. Just look on the site, they have instructions.

[Mum-of-Preston]

Email them, they are great :thumbsup: Ruth & Sasha are more than willing to help you out :yes:

Oh & with the hemparoo, you fold it opposite to the stitching. Just look on the site, they have instructions.

Offcourse you do, duh how stupid am I. As soon as I read your post I got it, but yet when I read the instructions it went right over my head. Opposite to the stiching!!! Thanks for that. I have e-mailed them but no answer as yet.
Thanks, where would I be without BubHub
Donna

[poshBecks]

Yay for fluffy mail!! Mine should arrive today :fingerscrossed:

Ruth & Sasha will be very helpful re the missing nappy. Did you email the help address or just reply to your invoice? I find they respond quicker if you reply to your invoice. :)

[Mum-of-Preston]

Yay for fluffy mail!! Mine should arrive today :fingerscrossed:

Ruth & Sasha will be very helpful re the missing nappy. Did you email the help address or just reply to your invoice? I find they respond quicker if you reply to your invoice. :)

Thanks for that I had sent the e-mail to the wrong address. I have just resent it to the help address. I was wondering why it was taking so long to get a reply. :thumbsup:
D

[Rainbowbrite]

Glad you figured it out, I did the same thing when i got mine :o

Any word back yet?

[Mum-of-Preston]

No not yet. I was just in another thread and someone else had said they were missing a nappy in their delivery, i wonder if it happens often? I guess they are very busy. But I had to wait a week impatiently for these 6 to arrive and now I have to wait again for the 7th. LOL What else can I order :laughing: Now looking at the swaddlebees. The thing is they are the same price whether you buy small med or large, strange.

[DQ]

I was missing a nappy in my package yesterday. I also emailed them at the help address, but I still haven't got a response either. Have you heard yet?????

[Mum-of-Preston]

I was missing a nappy in my package yesterday. I also emailed them at the help address, but I still haven't got a response either. Have you heard yet?????

Hey DramaQueen, i just pm'd you to ask you the same thing. no i havent heard back either, that's not a good sign. Gosh i hope we get our nappies that we have paid for my hubby wouldnt be too impressed! I'm sure there just busy. I wonder how many other people it has happened too. how many nappies did you order. surley it would only happen on large orders?

[DQ]

I only ordered 4 nappies, but got 3. It may have confused them a little though because I orderd 4 nappies, but only 3 hemparoos and 3 microfibre inserts.

I really don't know what I was thinking?????:o

[kymmy]

Hope you get it all sorted out.
I am awaiting a Green Kids order - maybe today.....

[Mum-of-Preston]

DramaQueen - I ordered 7 nappies and only 3 hemparoos I just wanted to try them first to see if I liked them, the hemparoos that is. But I agree that could be why they messed up yor order, you would think though instead of leaving a nappy out they could have added an extra hemparoo lol.
Oh well I do hope we get it sorted out, as it is our word against theres I guess, how do we prove we didn't receive them?
I've been having a bad week, Our paper boy (man) threw a rolled up paper right through our soft top convertable roof and now he is refusing to pay for the repair job because he said we didn't get him on film doing it so we can't prove it, even though the paper was literally lodged in our roof. The hole is the size of a mans fist for G*ds sake. Looks like were gona need a new roof ($900) as it's at a stress point in the roof and a repair job wouldn't last. and today my nappy is missing, what next (only $23 not much to complain about). I'm getting a treadmill delivered today, lets hope everything is ok with that :banghead:
Sorry had to vent

[sasha]

I just wanted to say sorry to the 2 people who missed out on a nappy from their order! It was a pretty crazy week last week when the new Funtimes were released, and I must have somehow mixed up your orders :(

I'm not sure how it happened, but I really am sorry and we will certainly send those to you right away :)

Also, my apologies for not responding to your emails immediately, I have been away for the weekend, and have only just returned :)

I will email you both individually now :)

Kind regards
Sasha
http://www.greenkids.com.au

[kymmy]

I received my order today!
Unfortunately we have had water probs so can't even wash them til tomorrow.

[Mum-of-Preston]

Thanks Sasha,
Totally understandable we know how busy and hectic it has been for you over the past week. I love, love, love my new greenies :)
I have washed them and Preston has had his photo taken in one already. Will post a pic later.
Thanks for the info on the hemparoos, I look forward to trying them out once I have washed them / boiled them.
Donna

[DQ]

Prestons Mum,

I did PM you today after I received an email from Sasha. She has ever so kindly express posted my missing nappy and also included a free microfibre insert for me.

With this type of customer service I will definitely be ordering some more!!!!!:yelclap:

Hope you get everything sorted with your car's roof! The little s**t. Maybe you could say a neighbour witnessed him throwing the paper, just to try and call his bluff?:devil6: I am eveil I know, but it seems that dishonest people get away with it because no-one stands up to them.

I hope your treadmill arrives in good working order and just think, when it does you can run all your frustrations out!!!!!:D

[Rainbowbrite]

See, i told you they were great :thumbsup:

[Mum-of-Preston]

Prestons Mum,

I did PM you today after I received an email from Sasha. She has ever so kindly express posted my missing nappy and also included a free microfibre insert for me.

With this type of customer service I will definitely be ordering some more!!!!!:yelclap:

Hope you get everything sorted with your car's roof! The little s**t. Maybe you could say a neighbour witnessed him throwing the paper, just to try and call his bluff?:devil6: I am eveil I know, but it seems that dishonest people get away with it because no-one stands up to them.

I hope your treadmill arrives in good working order and just think, when it does you can run all your frustrations out!!!!!:D

Yes i'm also getting a free microfibre which i wanted to try anyway, so it may make me buy more if i like them.

The treadmill is fantastic so things are looking up. Now i can finally shift some of this baby weight :smiliedance: before i pile it all back on again with the next one lol

The car roof, well we may get a laywer/solisiter involved we would rather spend some money than let him get away with that!

[DQ]

See, i told you they were great :thumbsup:

Yes you were right! I tried mine for the first time last night on bubba and he has just woken and he was sooooooooo wet, but the bed is completely dry!!!!! I am so happy with them!

Even DH said "oh aren't they cute" (the nappies)!!! So cute in fact I have just placed another $200 order :o He's gonna kill me now!!!!!!

If I am not on bubhub for a few days, you know whats happened!!!!!:D

[CrazyBeautiful]

I received my first order of Greens today. I'm happy with the nappies. However, my order was also mixed up. As Sasha said it's been a crazy week. I'm off to wash them now, can't wait to use them.:smiliedance:

[kymmy]

I can't wait to wash my green kids....(still plumbing dramas going on here)