Product Safety ACCC
28-05-2010, 08:37
The Australian Competition and Consumer Commission (ACCC) has recently conducted a major review of product recall effectiveness in Australia.
The ACCC review examined the existing consumer product recalls system, the regulators involved in its oversight and the ways in which the risks associated with unsafe goods can be addressed by suppliers and regulators. While the review did not reveal significant problems with the system, it has enabled the ACCC to consider a number of product recall processes and practices which may improve the effectiveness of the system.
You can access the review at http://www.productsafety.gov.au/content/index.phtml/itemId/980926 (http://www.productsafety.gov.au/content/index.phtml/itemId/980926).
One recommendation is changes to the way in which recalls are communicated with consumers, inlcuding an increased use of social media.
You can now follow product safety at the ACCC on Twitter: @ProductSafetyAU (http://twitter.com/ProductSafetyAU)
The ACCC review examined the existing consumer product recalls system, the regulators involved in its oversight and the ways in which the risks associated with unsafe goods can be addressed by suppliers and regulators. While the review did not reveal significant problems with the system, it has enabled the ACCC to consider a number of product recall processes and practices which may improve the effectiveness of the system.
You can access the review at http://www.productsafety.gov.au/content/index.phtml/itemId/980926 (http://www.productsafety.gov.au/content/index.phtml/itemId/980926).
One recommendation is changes to the way in which recalls are communicated with consumers, inlcuding an increased use of social media.
You can now follow product safety at the ACCC on Twitter: @ProductSafetyAU (http://twitter.com/ProductSafetyAU)