Greens Pocket Nappies Leaking - What am I doing wrong?

[Cheeky Little Monkey]

Help!!

Can anyone tell me what I am doing wrong with my greens?
My DD's clothes are getting wet up the back and slightly to the side.
I stuff them with one hemparoo folded as instructed with a microfibre placed on top of it inside the pocket. Is there a trick to it that I am missing?
Should I be leaving a slight gap at the back between where the pocket opens and the hemp/micro ends. Currently I have it sitting just a little below the opening....should I be leaving a bigger gap so it doesnt wick out????? :banghead:

[sasha]

Hello

Here are a few troubleshooting tips for you to try:

•Ensure the hemp inserts have had at least 3 hot washes with washing powder before use, to remove the natural coatings on the fabric which repel liquid. The hemp will continue to increase in absorbency for the first 10 washes.

•Some barrier creams will create a water resistant layer on the surface of the nappy, preventing it from working correctly.

•Do not use Fabric softeners when washing the nappies, as these will also prevent the nappies from working correctly.

•Ensure the nappy is done up snugly around the baby’s legs, so there is no gaping. To do this, stretch the Aplix tabs out firmly when fastening, stretching the back elastic to ensure a snug fit.

•Make sure the insert is laying flat inside the nappy. It shouldn’t matter that the insert is near the top of the pocket, as long as it is not hanging out of the opening at all.

•Do not overstuff the nappy, as this may prevent the nappy from working correctly. During the day, you should only need 1 hemp insert, which will allow freedom of movement for your baby. At night, the nappy will easily fit 2 hemp inserts, or a hemp insert as well as a microfibre insert.

All Green Kids nappies come with free email support. Just email us with any questions at help@greenkids.com.au and we will get back to you as soon as possible. We will always continue to help you until your particular issue is resolved :)

Thanks!
Sasha
--
Green Kids
http://www.greenkids.com.au

[Rainbowbrite]

I've had it happen a few times too except its always out the legs. I stuff mine with a flat terry nappy. I cant do it up anymore than i do, as it is its as tight as it can be. I find that the velcro comes undone of a day too :o

[veve]

All Green Kids nappies come with free email support. Just email us with any questions at help@greenkids.com.au and we will get back to you as soon as possible. We will always continue to help you until your particular issue is resolved :)

I can vouch for that :laughing: poor lady has put up with MUCH nagging and prodding from me :D I 'm always looking for more nappies/ asking lots of questions :hugs:

xx

[giggles]

What great service Sasha! Defintiely 100% for after sales support :D :thumbsup:

You must have special powers to know someone needed your help and where to find them.

Will you be sticking around the Hub?

[Cheeky Little Monkey]

Wow, how great is that service from Greens nappies? thanks Sasha :thumbsup:
As I have washed the hemp and microfibre a zillion times (slight exageration there) with only a teeny weeny amount of powder, I didnt think that was the problem. I seemed to have solved the problem with the leaking by leaving that little bit of a gap at the top. :smiliedance: So far it is working and Im rather pleased because A) Im doing the environment a huge favour and B) my DD looks absolutely gorgeous with that little bubble butt :yelclap:

[reAllytee]

Oh good veve im glad to hear im not the only one harassing the poor woman !!! :laughing:
Im a shocker !!!!!
I think i harassed her every day for like months :o
Now its just to bug about new fabrics LOL :rolleyes:
Seriously guys Greens have the best customer service any questions ask ! :smiliedance:
Dont worry i had a few dramas the first week or so with mine but once i got stuffing right etc it was all great going from there onwards ! Oh & another thing i realised if i got over zealous trying to get the nappy on especially with a wiggly bum LOL i sometimes had the inner section of the nappy rolling out so would need to roll it back in so the PUL was protecting it as i found this was where it would wick.
Ive even realised i was over stuffing my dreamytimes DOH !
Good luck once you get the hang of it life becomes a breeze !

[veve]

Oh good veve im glad to hear im not the only one harassing the poor woman !!! :laughing:
Im a shocker !!!!!
I think i harassed her every day for like months
Now its just to bug about new fabrics LOL :rolleyes:

ROFL - no way ... oh sasha I'm so sorry !!! we have BOTH been bugging you about new fabrics!!!! :eek: ooheeer... I'm suprised you haven't turned off your email :laughing:

xxx

[reAllytee]

She probably has us on ignore :eek: :o :crying::p

[sasha]

I'm glad to hear you have sorted out the leak Kate :)

Jen and Ally, I get just as excited about all the new fabrics arriving, so dont worry! We will get the mailling list up and running asap :)

Sasha

[Rainbowbrite]

A question if i may :)

I got a hemparoo with the red stitching & was wondering how to fold it to use as a stuffer?

Thanks

[sasha]

The hemparoos are folded opposite the stitch lines, into thirds. This means there are 9 layers of hemp in the middle, and 6 layers on either end.

There are pictures on the website under 'Information' then 'Use Instructions'.

I hope that helps!

Sasha

[Rainbowbrite]

Thankyou, thankyou, thankyou :hugs:

[giggles]

I couldn't work it out either Rainbowbrite. Will check out the website now. Thanks Sasha!

[giggles]

Duh! I was folding them along the stitching, No wonder I had a good inch hanging over the top of the pocket.......

Poor Ava, the things she has to put up with :p