who should I call

[Elmofan]

:wave: all I ' m not really sure how to word this so please bare with me

I work in child care since the start of December I have been working at a centre in north brisbane as a Assistant of the Pre Kindy room.

I have had alot of problems with this centre since Christmas eve when it changed owner's such as pay problems , working against medical advise cause they are understaffed , the director being non english speaking I ' am hoping to have these problems sorted tomorrow but there is another problem that doesn't really have much to directly do with me but it is a concern.

There is a 20 year old group leader in the Toddler room now her age isnt the concern I merly pointed it out to make a point that compared to the group leader in the Pre Kindy room she is rather inexperienced.One of the children in the Toddler room is special need's my understanding is his got a scar on his brain this group leader has been using force to get him to have his afternoon nap - pretty much laying on top of him , neglecting him unless she knows someone else is watching her , screaming at him and a long list of other thing's ontop of this she was caught using the toddler room toilets in front of the children.

Ontop of the problems I have had with this centre I do not feel comfortable working in the same centre as this girl - Is it wrong of me just to leave I am not meant to be working anyways

and feel as though something should be done about her I have spoken to other staff apparntly this group leader has had alot of chats with head of dep ( when it was the old centre ) apparntly you get 3 chances with them and your out shes now up to 5 the new owners and directors dont see her as a problem who should I contact ??

Any advice would be great

[the_queen]

Have you spoken to the director? You said she is of NESB, perhaps you could go above her, to her manager or to the governing committee. If that doesn't work, I'd call the people who do accreditation for the centre. If the centre itself won't do anything, I would also contact DoCS/FaYS or whatever the child welfare agency in your state is called.

Sounds awful - are you able to contact that child's parents, too? If that was my kid, I would want to know. I would want another staff member to tell me if they witnessed that happening to my child.

[OJandMe]

Queenie I think she said the director was NESB not the group leader in concern.

I'd call the childcare (what are they called, the ones who do the checks?)???

Anyway, them.

[punkbaby]

What about here
http://www.ncac.gov.au/families_and_children/families_children_index.htm

There is an option there to lodge a complaint and you can also do a search for the centre and see if they are actually accredited too :)

[veve]

she is clearly breeching the child's rights - unless the child is going to harm him/herself - or others .. there is simply no reason for physical restraint ( naps are definitely not a good enough excuse, and is probably stressing the child out far more than its worth)

good luck .. that doesn't sound like fun .. no one likes to make a complaint about a workmate :hugs:

xx
JEn

[Nowhere]

i would report her to the perants and also what ever asositaion the childs special needs falls under as they need to be aware and can go dwon the proper chanels also
she needs to be stoped and should NEVER be alowed to worrk with kids again

[veve]

you will probably find that reporting something like that to the parents.. will simply get YOURSELF into trouble ..

make sure you go through the correct protocol and channels ..

xx
Jen

[Elmofan]

I was thinking about talking to the parent's directly but was thinking that it could possibly lead to myself getting into alot of trouble Id also like a experienced person who have dealt with issue's like this before to bring it up with the parent's as they would know how to bring it up etc the parents of this little boy have so much to deal with I don't want to go say the wrong word's ( there elder son has cerebral palsy)


Mikenzees mum
i would report her to the perants and also what ever asositaion the childs special needs falls under as they need to be awareI'am not sure which assosition to contact in reg to his special needs as all were told as staff is that he has a scar on his brain and needs alot of attention and help with basic thing's

punkbaby thanks for the link I did a search and its still listed under the old center they havn't put the new details in :(

The director is none English speaking the Manger / Owner doesn't see anything wrong with the way this group leader is working with children and she has been informed of past and present miss haps with this staff member (group leader ) besides family services I cant think of anyone who would be above the manager

[Elmofan]

just doing a update

I have now learnt that when a new center buys a old center out the accredition automatically goes over to the new owners as its not the name thats accredited but the actual site the child care center is on.I called the number listed on NCAC spoke to them and they have given me a whole bunch of number's to call and explained the way the accredition work's

[punkbaby]

Oh great hopefully it gives you the right info as to who to complain too. Sorry but i tend to be curious how a director can run a child care centre if they dont speak english how do they communicate? Maybe thats a stupid question but i would like to be able to approach them if i was working there

[sockstealingpoltergeist]

Because all child care centres need to be assessed and passed by child safety - I would be calling them. This is way to serious to leave- and it is anonomous, no one will know you called, they will ask you all the details, her name and they will investigate. Please do this ASAP.

[veve]

btw - if the child has Cerebral Palsy .. then the asssociation that would deal with the child and his family would be the cerebral palsy association (they are big advocates)

you could even ring them annon. and just say that you felt there were issues with the day care situation .. and leave it at that - they would probably send out a rep to have a sticky beak..

xx
Jen

[Elmofan]

Oh great hopefully it gives you the right info as to who to complain too. Sorry but i tend to be curious how a director can run a child care centre if they dont speak english how do they communicate? Maybe thats a stupid question but i would like to be able to approach them if i was working there

She point's at thing's or pulls the staff into the office get ' s on her computer which has a translation program types what she want' s to say and the computer in it's odd robot voice says it in English

petamumof2 - I Called our local child safety which is in next suburb over at 8.30 am this morning I spoke to a Childcare resource officer for nearly 2 hour's explaining this certain staff member , the problem' s with the director and gave her as much information as I could reguarding the center even little thing's that may no seem like anything to me but could mean a whole lot in terms of their regulations etc you could hear the anger in this ladies voice she was nearly in tear's when she thanked me for calling saying there need' s to be more people that care and phone this stuff in

Apparntly each Child safety office that is closest to a center that has changed owner's needs to me made aware that the change has happend and in this case they weren't which made the officer think something was defintly not right shes paying a vist to the center today or tomorrow

Thank you all very much for your advice :hugs:

[Elmofan]

btw - if the child has Cerebral Palsy .. then the asssociation that would deal with the child and his family would be the cerebral palsy association (they are big advocates)

you could even ring them annon. and just say that you felt there were issues with the day care situation .. and leave it at that - they would probably send out a rep to have a sticky beak..

xx
Jen

Its not the little boy at my old center ( Yep I am no longer working there because of this ) it's his older brother who doesn't go to this center but that was another reason why I didn't personally want to bring it up with his parent's as I am sure they have a lot to deal with and didn't want to go and use the wrong word's and make the parent's upset


Does that make sense ???

The boy that this staff member has not been treating right has a scar on his brain

[punkbaby]

BLaze has a lesion to the brain too and to be honest, if this was happening to my son i would like to know, i woudnt take offence to it at all! i have found that some people can approach a topic a little "straight out" sometimes and yes i could take offence to it, but i do realise that they dont mean to come across like that. If its something a parents hasnt had to deal with or a carer then I understand this and respect thats its all new to them and they didnt mean to come across rudely or nasty.

I would talk to them, i would want you to if it was my boy

[Elmofan]

I have his mums mobile number and she just live' s 2 suburbs over I became rather close to her during my time working at the center.

I have decided that I will call her tonight and invite her out for lunch or something tomorrow ( the boys dad takes them out on Wednesdays ) and bring it up with her now that I don't work at the center it may be easier for her to hear it coming from me espically cause we are close.

I also put off directly going to her as I wanted to contact the correct people first so when I speak to her I can say this is what's been happening and hand her a copy of the record I keep this morning of the number's I called and who I spoke to so she has a chance of calling these people herself and ask what's happening and not get transerfered from person to person