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View Full Version : Waiting on MCN order for over 2 weeks grrrr...



Lil X-men
26-10-2007, 19:19
I ordered 4 mommystouch OSFA nappies, The payment cleared two weeks ago.
The colours I had ordered weren't available so I have to pick from what they have in stock.
I am still waiting 2weeks later for them to even give me pics or a list of the colours.
I have sent two emails very stern requesting them to send me the colours so I can actually pick them and they can post them out to me, but no reply.
I am really mad now because I paid $140 for the blooming nappies and not only did I not get the colour choice I wanted, but I STILL dont have my nappies, am wondering if I will ever get them:confused:
Is there anything I can do?
I wont name the company on here, but I will PM if anyone wants to know. I have ordered from them once before with no problems, but this time has been nothing but hassle.
I want a refund I can buy 4 really good nappies elsewhere for $140!!!!:banghead:

taliistheword
26-10-2007, 19:25
i'm sorry to hear that julz, still have got to put the stars on tali yet still wet from being washed but i hope u hear from them soon, it bad when that happens

gremily
26-10-2007, 19:45
Rather than email, if possible I would contact them by phone.

There may be a problem with their email perhaps???

At least if you contact them by phone you will get an answer there and then :thumbsup:

Lil X-men
26-10-2007, 19:49
They do have a 1800 number I will call it tomorrow, hopefully have some luck!